Yes, absolutely. Jundaro is built to keep payments secure for both clients and freelancers.

All payments must go through the platform—this helps protect everyone involved. When a client funds a project, the money is held in escrow until the work is completed and approved. Only then is it released to the freelancer. 

Choosing the right freelancer is key to your project’s success. Here are some essential things to consider:

 Look for freelancers whose background aligns with your project's needs.

 Check what past clients have said about their work quality, reliability, and professionalism.

 Ensure they communicate clearly and respond on time.

 Ensure their rates fit within your project budget.

 Confirm that their schedule aligns with your deadlines and time frame.

Taking time to evaluate these factors will help you find the best match for your project.

First, the client sets the project details, including the full budget.

The project can only be posted once the client has the full budget available in their Jundaro wallet.

When a freelancer applies and the client approves them, the project starts. At that point, the full budget is automatically moved into a visible escrow account.

Once the freelancer completes the project and the client approves the work, the funds are released from escrow into the freelancer’s wallet.

The freelancer can then withdraw the funds to their bank account.

This process protects both sides and ensures smooth and transparent payments.

Yes, creating an account is free for both clients and freelancers.

Your response sets the tone for the project—make it count. Here’s what to include:

A friendly greeting and brief introduction

A summary of your relevant experience and skills

Direct answers to the client’s questions

Clarifying questions if any part of the project brief is unclear

A confident, professional tone that shows you’re reliable and easy to work with

Keep all communication on the Jundaro platform and never share personal contact information, such as your phone number, email, address, BVN, or SSN.

Clear, thoughtful communication helps build trust and increases your chances of getting hired.

To create your freelancer profile, click 

You’ll be guided through setting up your profile, showcasing your skills and experience, and completing our approval process. This ensures all freelancers on Jundaro meet our quality standards. 

Please ensure that you provide all the requested details, including a recent photo, an up-to-date and accurate CV, and details of your previous projects.

Once you're approved, you can start applying for projects.

We understand the importance of finding reliable and skilled professionals. That’s why every freelancer on Jundaro goes through a thorough 6-step vetting process before they’re allowed to work on the platform.

This includes verifying their identity and background, reviewing their portfolio and work samples, assessing their technical and communication skills, and conducting a structured interview. We also ensure they understand and comply with our platform standards.

Only freelancers who meet our strict criteria are approved, so you can hire with confidence.

We understand that sometimes things don’t go as planned. If there’s a disagreement between a client and a freelancer, here’s what to do:

Always keep communication respectful and professional.

Use the Jundaro platform for all chats and payments—this helps us help you better.

Go back to the original proposal and agreement to clarify what was expected.

Try to talk things out and find a solution that works for both sides.

If you still can’t agree, you can raise a Dispute. Our Jundaro Team will step in to review the case. Be sure to include clear details and any supporting files to help us understand what happened.

We're here to make sure everyone is treated fairly.

To start freelancing on Jundaro, you’ll need to create a professional profile and complete our verification process.

This means filling out your profile fully—with your skills, resume, and portfolio—and passing our assessments and checks. Every freelancer is carefully vetted before being approved to ensure quality and trust on the platform.

Once you’re approved, you can apply for projects and start earning. The more complete and polished your profile, the better your chances of success.

In your first message, aim to give the freelancer a clear understanding of your project and what you’re looking for. You can include:

Questions about their experience or approach to similar work

Clarification on timelines, tools, or preferred work styles

You’re free to ask anything that helps you find the right team member, as long as it’s relevant to the project and follows our rules. For your safety, please don’t share personal contact details, such as email addresses, phone numbers, physical addresses, BVN, or SSN.

Staying clear and professional from the start leads to better collaboration and results.

Yes. Jundaro charges a 10% commission on the total project amount after a project is successfully completed. This fee is automatically deducted from the total cost of the project. It helps us keep the platform running smoothly and ensures a secure experience for both clients and freelancers.

Clear communication helps projects run smoothly and ensures that everyone is on the same page. Here’s how to get the best results:

Keep all communication on the Jundaro platform.

 For your safety and ours, please never share personal information, such as your last name, phone number, email, or BVN.

 Explain your project goals, budget, timeline, and any key deadlines.

 Share images, sketches, or examples when possible—they help freelancers better understand your expectations.

 Be constructive and responsive throughout the project.

 If you prefer a specific software, format, or platform, please let the freelancer know upfront.

 Agree on how and when feedback or revisions will happen.

Taking the time to communicate well upfront saves time later and leads to better results for everyone.

 Clearly describe your skills and experience. Use visuals where possible to showcase your work.

 Upload high-quality, relevant samples that highlight your abilities.

 These help prove your expertise and increase client trust.

 Be responsive, transparent, and solution-oriented in your interactions with clients.

 Satisfied clients often leave positive reviews and return for more work.

 Log in regularly and apply to relevant projects.

 Conclude your bio with a friendly message inviting clients to reach out to you.

Consistency, professionalism, and a strong profile go a long way in securing projects.

Help Center

Hi, how can we help?

Choose an account type for personalised service

Ready To Build
Your Team?

Sign up for your free Jundaro account

Post a project in minutes

Review verified candidates

Get to work, fast